![]() Review the effectiveness of corrective actions taken Implement necessary actions to achieve resolution Maintain a system for reporting and record keeping Quality Management Representative is required to: Highlight suspected non-conformances to their Line Manager/Supervisorįollow this procedure upon detection of a non-conformance ![]() Personnel & Process Owners are required to: This procedure works in conjunction with: Īny corrective action taken to eliminate the causes of actual non-conformances will be appropriate to the magnitude of the problem whilst also being in proportion to the risks presented by the non-conformance. ![]() Specified way to carry out an activity or a processĭocument specifying the QMS of an organizationĭocument stating results or evidence of activities performedĪpplication & Scope This procedure is applicable to all corrective actions related to non-conforming products, services and audit results. The following terms and definitions are taken from ISO 9000:2005: Term Non-conformance is taken to mean an observation or finding that indicates a policy or practice is contrary to the requirements of ISO 9001 or the documented procedures. Preventive action is taken when we anticipate a potential problem and take action to eliminate the possible causes and prevent the occurrence a non-conformance. Terms & Definitions Corrective action is taken upon detection of a non-conformance to prevent it from happening again we act to ‘prevent’ a repeat of a detected non-conformance. Introduction & Purpose The purpose of this procedure is to establish and define the process for identifying, documenting, analysing and implementing corrective actions in order to eliminate actual non-conformances. To request changes, submit a Document Change Request to the Document Control Representative. Prior to use, ensure this document is the most recent revision by checking the Master Document List. ![]() ![]() QUALITY SYSTEM PROCEDURE QP5 CORRECTIVE ACTIONĬOMPANY PROPRIETARY INFORMATION This document is an uncontrolled copy of a controlled document held by the Quality Management System. ![]()
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